Privacy and Policy

Dear User, Nue s.r.l. with registered office in Milan, Via Ippolito Rossellini 12,no. REA MI2592835, Tax Code 11292550966 of Chamber of Commerce of Milan, Monza, Brianza, Lodi, is the owner of the website and of the Transnational Platform of Marketplace called “Teascanner”.

Nue s.r.l. informs you that all the data you provide when accessing the Website and login your Account on the Marketplace Platform, as well as those provided during any interaction with software and/or other Users (in particular the Sellers) will be processed in accordance with the following provisions.

1. Data Controller – Data Processor – Data Protection Officer

The Personal Data Controller is Nue s.r.l. with registered office in Milan, Via Ippolito Rossellini 12, no. REA MI-2592835, Tax Code 11292550966 at the Chamber of Commerce of Milan, Monza, Brianza, Lodi.

2. Purpose and methods of processing Personal Data – Personal Data retention times

Nue s.r.l. process your information for the purposes described in this policy:

(a) for registration on the Site and/or for access it, by creating a personal account to the Transnational Marketplace Platform named Teascanner, for all the purchase and sale of Goods and Services on the Platform and for any other related activity, including, by way of example: the selection of goods or services, the promotion and marketing of goods or services for sale, the publication of descriptive and informative contents about goods or services offered for sale, the sending of orders and/or the relative acceptance, the shipment, delivery and/or any exercise of the right of withdrawal, the publication of ratings and reviews, the publication of comments and, in general, any activity related to the efficient and effective use of the Platform functions;

(b) allowing the use of the services reserved to registered Users in accordance with the Terms and Conditions of Access and Use of the Teascanner Platform and with the Terms and Conditions of the Sale Service on the Marketplace, which provides services at User's request such as the alert service, sending messages, reservation of goods and services, release of reviews and comments from Users etc.;

(c) carrying out any administrative and accounting activities related to registration on the Website and on the Marketplace Platform, making a purchase through the Marketplace Platform, complying and fulfilling legal obligations;

(d) sending advertising communication aimed to the promotion and/or sale of Products and/or Services similar to those already purchased/enjoyed by the User (so-called "soft spamming"), without prejudice to the User's right to object at any time;

(e) sending advertising communications about goods and services on sale on the Platform, promotions and news, coupons, carrying out marketing research by means of automated systems, e-mails, sms, mms, faxes, or similar, and/or by means of postal service (so-called marketing purposes);

(f) for the analysis of preferences and consumption habits and for processing User's personal preferences and interests by automated processing systems, to personalized offers which can be sent through the Platform or through the email address provided by the User, at the time of Registration and creation of the Personal Account (so-called "profiling" purposes);

(g) for the transfer and/or data communication to third parties operating in the following sectors: public administrations, professionals, other subjects operating in production and trade of Tea and related products (so-called "communication to third parties");

(h) for statistical and historical purposes (only anonymous data).

Personal data are processed with manual and electronic tools and are stored in the electronic database in charge. The personal data contained in the aforementioned automated information system, as well as those stored in the Data Controller's electronic archives are processed accordingly with the provisions of applicable and current Laws and the GDPR regarding safe and security measures, in order to minimize the risks of destruction, loss, modification, unauthorized disclosure or access, accidentally or unlawful, or treatment not in accordance with the purpose of the collection.
Furthermore, personal data are stored and kept for the time strictly necessary to achieve the aforementioned purposes, as well as to fulfill the legal obligations set up for the same purposes.

3. Categories of personal data processed

Nue s.r.l. processes the personal data freely entered by the User (Buyer and Seller) on the Website and/or on the Platform, such as, in particular, personal data, tax codes, contact details, telephone and/or fax numbers, e-mail addresses, data resulting from comments or reviews, etc., as well as autonomously generated technical data (in particular, IP addresses, log files relating to navigation on the Site, purchases made, etc.).
Nue s.r.l. will store, according with the applicable Laws, the log files and IP addresses used when making an online purchase, in order to prevent and ascertain any fraud in online transactions.

To make a payment on the Website and/or on the Platform via Paypal, the User must enter confidential data. These data will be acquired by the payment service provider who will act as an independent data controller, without passing through the Platform server. The data will be acquired in encrypted format and according to the security requirements of the PCI certification.

4. Provision of personal data and consent to processing – Consequences in case of failure provision

The provision of personal data for the purposes referred to points (a), (b) and (c) of art. 2 above is necessary to provide the relative services. In case of failure consent, User cannot complete goods and services purchase, sale, delivery and/or return procedures and cannot join the services reserved to registered Users or requested, from time to time, accordingly with the Terms and Conditions of use of the Marketplace Platform. As well, Nue s.r.l. will not be able perform any administrative and accounting activities. The consent to the processing of personal data for the aforementioned purposes is not required, in particular, pursuant to art. 6, par. 1, lett. b), of the GDPR and of the current legislation.

Regarding the purpose referred to point (d) of art. 2 above, consent to processing is not required under current legislation, however without prejudice to the User's right to object, at any time, to the send of advertising in the manner indicated below.

Regarding the processing purpose referred to points (e), (f), (g) the consent to the processing of personal data is purely optional, it being understood that failure to provide it will make it impossible: (1) for the User to receive advertising information and/or other commercial information relating to Nue s.r.l.'s or third parties' goods and/or services, including those belonging to the product sectors indicated above, to benefit from any promotional campaign; (2) for Nue s.r.l. to analyze the User's consumption habits in order to process and send specific offers based on the user's experience and preferences. The User is advised that in the event of receiving promotional advertise from third parties, they - not Nue s.r.l. - are required by law to release their own personal data requirements form, containing, in addition to those mentioned by art. 13 of the GDPR, also the specific source of personal data collected. In case the source would be Nue s.r.l., User can always object the processing personal data, pursuant to art. 21 of the GDPR. Third parties are required also to provide the User with a suitable address (eg: an email address) where he can exercise the rights under the GDPR usefully and quickly, economically and effectively.

5. Requirements for sharing personal data

Personal data collected from the User, for the purposes described in art. 2 above, may be shared and disclosed to the following recipients:

- employees and/or consultants of Nue s.r.l. for carrying out administration, accounting and IT and logistic support activities;

- public and/or private entities, natural and/or legal persons (legal, administrative and tax consultancy firms, shippers and couriers, any IT companies and any other subject, including third-party sellers operating on the Marketplace) which collaborate with Nue s.r.l., to carry out the activities referred to in points (a), (b) and / or (c) of art. 2;

- private subjects, natural or legal persons also operating outside the Italian territory (without prejudice of standard contractual clauses about transferring personal data to those designated for processing them, in accordance to European Commission decisions);

- to all those subjects (including Public Authorities) who have access to data by virtue of regulatory or administrative provisions.

All personal data provided by Users at the time of registration on the Website and/or on the Platform and/or of the purchase through the Website and/or through the Platform are not subject to disclosure.

6. User’s rights

Pursuant to art. 15 and ss. of the GDPR and other applicable Laws, the User has the right to lodge a complaint to the Italian Data Protection Authority and to revoke any consent given at any time, to:

a) obtain confirmation of the existence or not of personal data concerning him and their communication in an intelligible form, receiving them in a structured, commonly used and legible format with the possibility of transmitting them to another controller ("Right to portability");

b) obtain information: (1) about the source of personal data, about the purposes and methods of processing, about the criteria applied in case of processing carried out by electronic tools; (2) about the identification details of the Data Controller, the Data Processor and the Data Protection Officer; (3) about the subjects or categories of subjects to whom the data may be shared or who may become aware of them, as appointed representative in the territory of the State, as managers or designees.

c) obtain (1) the updating, rectification or integration of his personal data or, in the event of a dispute regarding the correctness of the same, the limitation of their processing during the appropriate checks time; (2) the transformation into anonymous form or the blocking of personal data, processed in breach of the law, including those whose retention is necessary for collection and process purposes; (3) the confirmation that the operations referred to points above have been shared and communicated also to the relevant third parties, unless it is impossible or it involves means manifestly disproportionate to the protected right.

d) object, in whole or in part (1) to the processing of his personal data, even if pursuant to the purpose of their collection; (2) to the processing of his personal data, for the purposes of sending advertising and marketing information or direct sales material or for carrying out market research.

e) obtain the cancellation without delay ("Right to be forgotten") in the event that the data are no longer necessary for collection and process purposes or have been unlawfully processed or in the event that the User (1) requests it or (2) objects to the processing in whole or in part

f) obtain the limitation of processing in the event that the data (1) are processed unlawfully but the User objects to the cancellation of the same, (2) are necessary for the User to ascertain, exercise or defend a right, (3) an evaluation of the legitimate reasons for the processing by the Data Controller is pending.

The above rights may be exercised by a mere request to the Data Controller, at the e-mail address or, with reference to the rights mentioned sub d), also through the appropriate link at the bottom of all advertising e-mail, sent by Nue srl, or by accessing in the appropriate page, after logging into the website and/or the Platform.

7. Cookie Policy

We want you to be confident that your data is safe and secure with us, and that you understand how we use it to offer you a better and more personalised shopping experience. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number. When you visit our Website we send you a cookie. Our website uses different types of cookies and related technologies, each one with its specific function. Below is an explanatory table.

Essential cookies: These cookies are essential to ensure the website function and cannot be disabled in our systems. Usually they are only set in response to your actions consisting in a services request, such as setting your privacy preferences, logging in or filling out forms. You can set your browser to block or have warnings about these cookies, but as a result some parts of the website will not work. These cookies do not store personal information.

Browsing cookies: From the first access these cookies allow the website to work properly and allow you to view the contents on your device by recognizing the language and market of the Country you connect from. If you are a registered user, they will allow you to be recognized and to access the services offered in the dedicated areas. browsing cookies are technical cookies and are essential for the website function.

Functional cookies: These cookies allow to recognize you at subsequent accesses so you have not to re-enter your data at each visit (for example: Recognize me next time). If you have added items to your Shopping Bag and closed the session without completing the purchase and without deleting them, these cookies allow you to continue shopping the next time you access the website (within a limited period) by finding the selected items. Functional cookies are not essential for the operation of the website, but they improve the quality and the browsing experience.

Analytics cookies: These cookies are used to process statistical analyzes about how users navigate our website. Nue s.r.l. treats the results of these analyzes anonymously and exclusively for statistical purposes only if the service provider uses cookies in connection with the browser used or on other devices used to navigate the website. The website uses some third party services which, in a completely independent way, by installing their own cookies.

Marketing and profiling cookies: These cookies are designed to create user profiles in order to send commercial messages tailored on the preferences expressed during the website visit or to improve your browsing experience: while you browse our website, these cookies are useful for showing you products of your interest or similar to the ones you viewed. Third-party cookies are those sent by trusted third-party companies. These cookies allow us to offer you our commercial proposal on other affiliated websites (retargeting). On third-party cookies we have no control over the information provided by the cookie and we do not have access to such data. This information is totally controlled by third-party companies as described in their respective privacy policies.

Social Network cookie: These cookies are necessary to allow your social network account to interact with our website. They are used, for example, to let you express your appreciation and to share it with your social media friends. Social network cookies are not necessary for browsing.

How can I disabled the cookies and manage my preferences? Most browsers allow you to accept, control or possibly disable cookies through the settings. We remind you, however, that disabling browsing or essential cookies can cause the website to malfunction and / or limit the service we offer. Find below the links to manage cookies from the following browsers IE: Safari: Chrome: Firefox: For more information on cookies and to manage your preferences on third-party profiling cookies, please visit To disable analytics cookies and prevent Google Analytics from collecting data on your navigation, you can download the browser add-on for deactivating Google Analytics:

Last update on June 4, 2021